Missed the live session on “Are Your Tours Costing You Enrollments? Stop Losing Families!” on November 21st? Don’t worry the replay is here! Our expert panel shared actionable tips on choosing the right tour approach, creating a welcoming atmosphere, and showcasing what makes your center stand out. You’ll also learn how to communicate effectively with families, build trust, and empower your team to create a truly memorable experience. Don’t miss this chance to take your tours, and enrollments, to the next level!

A big thank you to our amazing panelists!
• Kesha Williams, Owner & Director of Little ME Childcare
• Erica Saccoccio, CEO & Founder of A Family Tree Early Learning Center & Host of The Childcare Directors Chair Podcast

Key Takeaways:
• Choose a tour approach that fits your center, ensuring a warm and welcoming experience with knowledgeable staff.
• Highlight what makes your center special, focusing on safety, quality, and memorable family-centered programs.
• Communicate openly with families, share updates, and build trust to retain and attract enrollments.
• Cross-train staff to be versatile, showcase their qualifications, and create a strong, collaborative team culture.